CUSTOMER PROBLEM
Cargills Ice Cream required comprehensive visibility over its critical cold chain
infrastructure and production line status. Manually monitoring numerous chillers
operating at different temperatures (-37°C, -47°C, chilled water) and key
production machines was inefficient. This lack of centralized, real-time data posed
a risk to product quality, energy efficiency, and timely response to equipment
faults.
UTECH’S SOLUTION
UTECH expanded Cargills’ existing monitoring system by integrating a wider
array of assets. We installed IoT gateways to connect nine new chillers and their
control panels via MODBUS, capturing critical performance parameters and alarm
states. Additionally, we digitized the on/off status of 15 key production assets,
including freezers and blasting tunnels, creating a unified view of the entire
operation on a single, secure web portal.
BENEFITS TO CUSTOMER
The solution provided Cargills with a holistic, real-time overview of their
production and cold chain. It enables proactive maintenance of chillers, preventing
spoilage and ensuring consistent product quality. By monitoring machine status,
they can optimize production flow and energy consumption. Immediate SMS/email
alerts for critical parameters minimize downtime and protect valuable inventory,
ensuring operational excellence.
