CUSTOMER PROBLEM
A frozen food production facility required comprehensive visibility over its critical cold chain infrastructure and production line status. Manually monitoring numerous chillers operating at different temperatures (-37°C, -47°C, chilled water) and key production machines was inefficient. This lack of centralized, real-time data posed a risk to product quality, energy efficiency, and timely response to equipment faults.
UTECH’S SOLUTION
UTECH expanded their existing monitoring system by integrating a wider array of assets. We installed IoT gateways to connect nine new chillers and their control panels via MODBUS, capturing critical performance parameters and alarm states. Additionally, we digitized the on/off status of 15 key production assets, including freezers and blasting tunnels, creating a unified view of the entire operation on a single, secure web portal.
BENEFITS TO CUSTOMER
The solution provided them with a holistic, real-time overview of their production and cold chain. It enables proactive maintenance of chillers, preventing spoilage and ensuring consistent product quality. By monitoring machine status, they can optimize production flow and energy consumption. Immediate SMS/email alerts for critical parameters minimize downtime and protect valuable inventory, ensuring operational excellence.



